This Privacy Policy describes how Ship Cars (hereinafter "we", "us", "our") collects, uses, and protects the personal information you provide when using our website `transfert-aeroport-grenoble.fr` and our VTC services. We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller for your information is ShipCars, whose contact details are available on the legal notice page.
2. Information We Collect
We collect the following types of personal information:
- Identification and contact information: First and last name, email address, phone number, pick-up and destination address, professional information (company name, SIRET, VAT number) if provided.
- Payment information: Transactions are processed by our secure payment service provider (Stripe). We do not store your credit card numbers. We only access payment confirmation.
- Technical information: IP address, browser type, via traffic analysis tools (Vercel Analytics), to ensure the security and improvement of our service.
3. Purposes of Data Processing
Your data is used for the following purposes:
- Providing our transportation services (booking management, communication).
- Processing payments.
- Sending booking confirmations and invoices.
- Complying with our legal and accounting obligations.
- Improving our website and services.
4. Sharing Your Information
We do not sell or rent your data. It is only shared with third parties necessary for the performance of our services:
- Our drivers, for the completion of the ride.
- Our technical providers: Stripe (payment), Google (calendar), our email provider (for confirmations), Vercel (hosting).
5. Data Retention Period
Your booking data is kept for the time necessary to fulfill the contract and to comply with our legal obligations (especially accounting), generally for 10 years after the service.
6. Your Rights
In accordance with the GDPR, you have the following rights regarding your data:
- Right of access.
- Right to rectification.
- Right to erasure (right to be forgotten).
- Right to restriction of processing.
- Right to data portability.
To exercise these rights, you can contact us at the email address provided in our legal notice.
7. Cookies
Our website uses cookies. For more information about the cookies we use and how to manage them, please see our Cookie Policy.